Hydraulic 911: July 2017 in Review

Welcome to Hydraulic 911, our recap of important projects that we’ve worked on over the last month, including hydraulic repair jobs. Each project highlights our commitment to customer service, use of OEM parts for all hydraulic repairs and our ability to work with customers all over the world.

For July 2017, we have four projects to tell you about:

Bosch Rexroth Brueninghaus Pump to Indonesia

Here at Wooster Hydrostatics, our services can reach any distance—whether you’re right up the road, or halfway around the world, we’ll find a solution for your hydraulic needs.

Diana contacted us from Indonesia looking for some replacement parts for her hydraulic unit. She specifically needed a rotary group for a Bosch Rexroth Brueninghaus hydraulic pump. Our team received her request and got straight to work to find the parts she needed.

Because of our vast inventory, we were able to quickly locate a refurbished Bosch Rexroth pump, type A10VSO 71 DFR1 /31R-PPA12N00, in our warehouse. Our technicians then began the preparation process, which includes inspecting, testing and thoroughly cleaning the unit to make sure it works as good as new. Once the parts passed this stage, our technicians securely packed up the unit and shipped it off to Diana who was awaiting its arrival.

Thanks to our experience with international markets, Diana soon received her parts without a problem. After switching out the units, she proceeded with normal production and reported everything was working smoothly.

Oilgear PVWJ-014-A1UV-LSAY-P-1NNNN Hydraulic Pump to Mexico

We received a request for an Oilgear PVWJ-014-A1UV-LSAY-P-1NNNN hydraulic pump for an industrial manufacturer located in Mexico. The request was for a rushed delivery—a pump at their warehouse had broken and needed to be replaced in order for production to continue. Our customer service team worked hand in hand with our skilled technicians to come up with the quickest and most effective solution.

In this case, our fastest service option was to send a new pump to the customer. Thanks to our large inventory, we had the pump he needed in our stock. After inspecting and cleaning it, we immediately shipped it out that same day. And because of our experience in international markets, the shipment was able to make it to Mexico without any problems.

We know that when a hydraulic unit quits on you, it can be detrimental to production. That’s why we strive to find quick and efficient solutions for you and your hydraulic needs.

Brueninghaus Pump A4VSO180DFR to Frequent Customer

Our friend Hermann frequently contacts us when he’s in need of a pump repair, core exchange, or a simply just to order a new pump. This time, he contacted us about a Brueninghaus pump A4VSO180DFR/32R. After discussing his situation with our service technicians, Hermann decided to order a refurbished pump.

We located the parts we needed in our vast inventory, and then our technicians started to prepare Hermann’s pump. They inspected, tested, and cleaned the refurbished pump, then prepared to ship it to Hermann in Texas.

We located the refurbished unit in our warehouse, and shipped it to Hermann in Texas. While testing and inspecting the refurbished unit, we double-checked that it was made only with genuine OEM (Original Equipment Manufacturer) parts.

To help prolong the life of your hydraulic equipment, as well as be friendly to the environment, we make sure to use genuine OEM parts. By using these quality parts, we eliminate any black market materials and ensure that the product you’re receiving is of great quality—this helps prolong your hydraulic unit’s life span, which keeps less waste out of landfills.

Our customer service team will be happy to answer any questions about our commitment to genuine OEM parts.

Bosch Rexroth Hydraulic Pump and Motor to Texas

Marcelo reached out to us from Texas because he had a few parts of his hydraulic unit that needed some upkeep. He was looking into ordering one new Bosch Rexroth pump A4VG40EZ1DM1/ 32L-NSC02F013S-S and one new Bosch Rexroth motor AA2FM32/61W-NSD526.

Our team discussed a few alternate solutions for Marcelo and came up with a holistic solution that would fix his hydraulic needs. He sent us his used pump and our technicians took a look to see what they could do to repair it. We had the parts needed for a quick repair in our warehouse, so our technicians fixed, cleaned, and tested Marcelo’s repaired unit before shipping it back to him.

As for the Bosch Rexroth motor that Marcelo needed, we located a refurbished unit within our inventory. We tested, cleaned, and inspected this unit as well. Then we shipped both the motor and pump back to Marcelo so he could install his parts and resume operations.

August 31st, 2017|Hydraulic 911, News|