Hydraulic 911: December 2016 in Review

Welcome to Hydraulic 911, our recap of important projects that we’ve worked on over the last month, including hydraulic repair jobs. Each project highlights our commitment to customer service, use of OEM parts for all hydraulic repairs and our ability to work with customers all over the world.

For December 2016, we have four projects to tell you about:

Quick Turnaround Time for Bosch Rexroth R910913441 and R910994711 Units

Nadia contacted us with an urgent need for an Oilgear high water base fluid axial piston pump with the specific model number PVWW-014-A1UV-LSAY-M-HNNSN. She specifically needed a unit that was complete with an electric motor and a mounted bell. Given these parameters, our team set out to find the best fit for what she needed.

Our team located a brand new unit for her and prepared it for delivery. Even though she’s based in the U.S., she needed the unit shipped to her business counterparts located overseas in Pakistan.

In addition to the pump, Nadia also requested specific information about the unit, such as the country of origin, the gross weight, and an original data sheet from the manufacturer. Before we sent her the pump, our customer service center made sure she felt comfortable with the purchase and had all the information she needed to proceed with the shipment. After her questions were answered, we shipped the new piston pump to Pakistan where it would be put to good use.

We know that you’re investing in the quality and future of your production when replacing or purchasing a new hydraulic unit, which is why we want to make sure you have all the information you need to make that important decision.

Brueninghaus Idromatik A4VG56DA1D3/32R to Italy

Our long-standing reputation with international business allows us to get shipments to you anywhere in the world. And even though we’re located in Wooster, Ohio, our services and technicians will reach you wherever you may be located. Fondi contacted us from Italy requesting a Brueninghaus Idromatik A4VG56DA1D3/32R. He needed to replace a unit that wasn’t working up to standards.

Our technicians looked at a few different options for Fondi: we could send him a brand new unit, we could send him a newly refurbished unit, or we could see if his current unit could be repaired so it would operate up to standards. After discussing these options with Fondi, we decided to pursue a refurbished unit route.

Once we located a refurbished unit in our warehouse, our technicians inspected it, cleaned it, and prepared to send it to Italy. We wanted to ensure that this refurbished unit will perform as good as new. After Fondi received and installed his unit, he could tell that his production was running much smoother and was performing at his standards.

No matter where your hydraulic issues are occurring, we have the resources to reach you and provide long-lasting solutions.

Quick Turnaround Time for Bosch Rexroth R910913441 and R910994711 Units

We know time is one of the most valuable resources to you and your clients, which is why we take turnaround time seriously and provide a quick and efficient solution for your hydraulic issues.

We received an urgent request from Jenny regarding two Bosch Rexroth units: the R910913441 and the R910994711 units. Her company specializes in IT solutions to help business logistics, and one of her clients was experiencing an issue with their hydraulic units.

Thanks to our extensive history with the Bosch Rexroth brand, we understood exactly what Jenny needed. We were able to locate both units and brought them to our technicians for the next step. They inspected, cleaned, and prepared these refurbished units to send to Jenny. But we wanted to ensure that Jenny’s client wouldn’t encounter another issue like this any time soon.

Because we know time is important to your operations, we try to help you avoid spending time in the future on a similar problem. This is why we only use genuine OEM manufactured parts when repairing or refurbishing units. These quality parts will help you avoid revisiting this problem again in the near future.

Just as time is important to you and your client, we understand the value of this resource and try to make the most of the time we have to repair or refurbish your unit.

Rebuilt Bosch Rexroth AA4VG125HDD1/32R Unit

Dan contacted us for information regarding a Bosch Rexroth AA4VG125HDD1/32R unit. His company specializes in mechanical and fabricated rubber shop services. One of his clients was experiencing issues with this particular unit—it was starting to make some noises during production, and the client was interested in replacing it with a rebuilt unit.

Our technicians began to search through our extensive inventory to find a solution for Dan. They were able to quickly locate this unit in our warehouse inventory, and brought it into the shop. After running diagnostics on the used unit, our technicians took it apart, rebuilt the unit, then cleaned and inspected it to make sure it would be as good as new.

We sent the refurbished unit to Dan’s client who was able to switch it out with his old unit that was making noise. Within a matter of minutes he could tell that this unit was working properly and much more efficiently.

When something isn’t working correctly, it puts a halt on your production. We know how much this affects your everyday work, so we strive to make sure to get you a replacement as quickly and efficiently as possible.

January 27th, 2017|Hydraulic 911, News|