Customer Service

At Wooster Hydrostatics, we give you more than just fast, reliable remanufacturing of your hydraulic pump and motor. Our Customer Service staff will take the time to consult with you to make sure that your downtime is kept to a minimum. For instance, if our technician feels that your pump breakdown might be due to a condition at your facility, we can work with you to determine a solution that will keep your pump running longer and more efficiently, reducing the chance of downtime in the future.

Contact Customer Service

Phone: 330-263-6555
Fax: 330-263-4463
Toll Free (USA Only): 1-800-800-6971

How to Place an Order with Wooster Hydrostatics

When you’re ready to place an order or request a quote, please feel free to choose any of these options:

For general requests and more information:
Call us toll-free at 1-800-800-6971
(8:00 AM – 5:00 PM Eastern Time)

You can also email us by filling out the form on this page.

Credit Application

To be considered for credit with Wooster Hydrostatics, please either fill out the form and email back, or print, complete, and fax to 330-263-4463. Download the credit application. Download the credit application.

Line Cards

Please feel free to download our line card. You’ll need the Adobe Acrobat Reader installed. The file is 2 mb in size.

Frequently Asked Questions

Where do I find the Model Code/Serial Number on my Unit?

A majority of manufacturers will have a metal tag attached to their units that will contain information describing the unit exactly. If all this information is available at the time of an inquiry we can provide a quote quicker.

What is Same Day Service?

For units that we have repair stock on hand we can offer our Same Day Service program. If you request one of these units or your unit to be repaired is received by 10:30 AM we can have it ready to ship by 5:00 PM that same day.

What is Your Warranty?

Our quality products and service are backed by a one-year warranty. The warranty on every unit we service is equivalent to the new manufacturer warranty. To learn more about our warranty, read the Terms & Conditions of Sale.